A STANDING OVATION!
Toyota Customer Service Forum
DMC Ottawa provided airport VIP meet and greet and ground transportation services for 700 Canadian and Japanese Toyota executives meeting in the Gatineau Hills and touring in the Laurentians.
We obtained the vehicles, developed and managed a system that included a fleet of luxury motorcoaches, vans, stretch limousines and sedans for the personal use of the dealership owners on a 24-hour basis, over the 5-day conference and excursion period.
Since the theme of the high-level marketing event was "Customer Service", ours had to be impeccable. It was.